Terms & Conditions

GENERAL GUIDELINES

On all our services, the terms 'we', 'us', ‘Decorshala’ and 'our' refer to Decorshala Brand. By using our Services, you are agreeing to these Terms of Service. Please read them carefully.  By accessing or using the Services, you intend and agree to be legally bound by these Terms.  We reserve the right to change terms set in this agreement periodically. The following terms and conditions apply to all deliveries from Decorshala, unless otherwise agreed in writing between the buyer and Decorshala.

Disclaimers

We accept no liability for printing and typing errors, and obsolete items. Please also note that it is difficult to reproduce 100% correct colors on the images.

Legal Capacity

By placing an order on the website of Decorshala, you are giving consent that you are over the age of 18. If you are under 18 you must let your parents or guardian know about our terms and conditions before registering to use this site and place an order. We reserve the right to only accept orders from those over 18 years.

Payment Of Goods

At Decorshala, we offer our customers the luxury of all payment modes including Credit/Debit cards, Netbanking, UPI, Wallets etc. via razorpay.

Payments & Cards Information

Payment Cards information is sent securely directly to Razorpay via a secure connection (SSL). The information is approved by the bank and forwarded to Razorpay. Razorpay will deduct the amount from the credit card or any other mode of payment as used by the customer on behalf of Decorshala instantly. You can read more about security here - https://razorpay.com/terms . RazorPay offer payment options though are major credit and debit cards, it also provides options of paying through all major e-wallets

Delivery

Decorshala’s delivery time is around 3 to 4 working days starting from the day the payment is received. Unforeseen acts of nature beyond control, force majeure or problems of the delivering company may cause a delay, for which Decorshala is not responsible.

Products with Handmade tag will take around 10-15 days to ship starting from the day the payment is received. All handmade products are build to order and thus take longer time for shipping.

Warranty & Returns 

The warranty does not cover defects or damages directly or indirectly caused by misuse, poor maintenance, violence or tampering. Complaints about defects that are found by normal examination of the goods shall be notified to Decorshala within a reasonable time, preferably within 10 days from the time of ordering the product

Personal Information

To place your order, you need to provide all information as asked, which should be true, accurate, current and complete in all respects. The personal information you enter during a purchase are used solely for order processing and promotion purposes and will only be disclosed to third-parties directly involved in the production of your order or promotion. In addition to personal information we also log IP address, as well as any link. This information is used solely for statistical purposes and for cases involving abuse / fraud. All personal information are stored for at least 5 years after the financial year when the order is placed due to book-keeping requirements, and in order to facilitate a renewed trade and for the investigation of fraud.

Incase Of Failed Ordering

When you have clicked “Confirm Order”, a valid purchase agreement between Decorshala and the customer has been entered. This agreement is mutually binding and cannot be changed online. If there has been a mistake when ordering, for example entry errors, it is possible to contact us in order to change the order. This must be done immediately.

Reward Point

On purchase of any product on www.decorshala.com, customer is entitled to earn reward points (mentioned on each product listing). Reward point earned can be directly used for any purchase made on www.decorshala.com price of every product in reward points is mentioned on every product listing (1 Reward Point = 0.1 INR). Reward points can be redeemed at any point of time without any cap/restrictions. For earning/redeeming reward points customer login is mandatory.


Documentation and Guidance

If there are product and/or care descriptions and manuals for the product these must be followed. If you retrieve further information or advice from Decorshala it will only be guiding.

The Risk Of The Goods

The risk of goods purchased from Decorshala is transferred to you as a consumer at time of delivery. Risk passes therefore from Decorshala to the customer as soon as the customer has received the package.

Limitation of Liability 

Under no circumstances Company’s liability shall exceed giving the user a replacement e-coupon of the same nature and of the same value. You agree to hold harmless Decorshala Brand, our employees and suppliers from any claim or demand, including any attorneys' fees.

Jurisdiction

These terms and conditions are subject to Indian laws and any dispute shall be subject to jurisdiction of the courts in Uttar Pradesh(India) only.